Q: How much will it cost to ship to ____?
Shipping is automatically calculated at checkout. To get a shipping quote, put an order together and the shipping process will give you the amount.
Q: I received a notification that my order was delivered but I don't have it. What do I do?
- Start by verifying your shipping address. (It can be found in your original order confirmation.)
- The delivery confirmation originates from the parcel carrier and is automated. Unfortunately, it's not always 100% accurate. In most cases we see that the package arrives in the next few days.
- Please check with neighbors or any household members to see if it ended up with somebody else by mistake.
- If you still haven't received your package within 3 more business days of your delivery confirmation, please contact us.
Q: Can you ship flammable product overseas or to Canada?
No. If you place an order outside the contiguous US that contains 1UPcard fluid, 3Dfuse adhesive or any other flammable/restricted product, we will give you the option of a full refund, or a partial refund so you can still get the rest of your goods.
Q: Do you offer wholesale pricing?
Some of our products are available for wholesale. Please contact us for additional information.